NEW SEASON. The latest equestrian fashion for riders and horse lovers

Delivery

IF WITHIN AUSTRALIA YOUR ORDER WILL BE PROCESSED WITHIN 24-48 HOURS AND SENT BY AUSTRALIA POST. 

In some cases, depending on your location, you will receive your parcel the next day.  Allow 3-5 days for rural areas. 

Depending on the weight of your order, shipping is automatically calculated giving you various shipping options upon checkout.

Australian Shipping:-

All orders over $150 within Australia get shipped express post for FREE!

Generally for up to 500gms (1 - 2 items) it will cost you $11.55 Express Post.

If you're getting a couple of shirts or something, why not consider getting one more item and going over the $150 mark to take advantage of free shipping.

 

International Shipping:-

Your shipping will be calculated upon check-out giving you various shipping options to suit your needs.

Here is what they mean:-

Air-Mail:-

Standard international delivery for parcels up to 20kg with no tracking.

Registered Post International:-

Proof of posting and signature on delivery for international parcels up to 2kg.

Pack and Track International (most popular method):-

End-to-end tracking and standard international delivery for parcels up to 2kg.

Express Post International:-

Express delivery to more than 200 countries in 3-7 business days between metro areas of major cities.

Express Courier International Merchandise:-

Delivery within 2-4 business days between metro areas of major cities around the world.

Express Courier International Platinum:-

Express delivery to 130 cities around the world guaranteed within 2 business days. Available from selected retail centers in Brisbane, Melbourne and Sydney only.

 

Here you can check for yourself:-

http://auspost.com.au/apps/postage-calculator.html

 What if my parcel doesn't turn up?:-

Once your parcel leaves our hands and in the hands of Australia Post we are not responsible for it getting to you.  If you pay extra for insurance then you can claim the loss of the item through Australia Post.  We will send you a tracking number so you can track your item but if it is lost is transit we cannot be held responsible.  Unfortunately this sometimes does occur but very seldom.

 

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